Guestta
A hospitality platform connecting guest requests, hotel staff and operations through one clear digital flow.
Project DNA
- Client
- Guestta
- Sector
- Hospitality Technology / SaaS
- Date
- Our Role
- Web Design
- Product Design
- Development
- Digital Direction
- Interaction
- Technologies
- Next.js
- React
- TypeScript
- Tailwind CSS
- shadcn/ui
- Radix UI
- Supabase
- Serwist
- Vitest
- Typography
- PrimaryNunito Sans
- Colors
- Guestta Blue#4453CC
- Deep Indigo#111542
- Soft Grey#F4F4F5
- White#FFFFFF
Overview
A hotel guest-service platform designed to bring fragmented requests, service orders and reservations into one clear operational flow.
Guests scan a QR code from their room or a shared hotel area, submit what they need without installing an app, and each request is routed to the right team.
The product brings together the guest experience, staff operations and hotel management within one connected system.
Approach
We designed and developed Guestta from the ground up around three connected experiences: the guest, hotel staff and management.
The guest-facing flow had to stay simple and immediate, while the operational layer behind it needed to support real-time requests, department routing, location-aware interactions and clear status tracking.
Instead of treating each surface as a separate product, we designed them as parts of the same system, keeping the experience consistent from a QR scan to the final operational action.
Project Views
Outcome
The result is a complete multi-surface hospitality product combining guest-facing QR flows, staff operations and hotel management in one connected platform.
Guests can make requests without downloading an app, teams can manage incoming work from a focused operational interface, and hotels gain clearer visibility over requests, services and reservations.
The architecture was built to support multiple hotel environments while keeping each guest and staff experience specific to its context.
- Guest-facing QR flows
- Staff operations interface
- Hotel management interface
- Connected request and service system
